Oversee and monitor investigations

We receive notifications of reportable allegations or convictions against employees of government and certain non-government agencies that involve behaviour that could be abusive to children. We monitor the progress of the agency investigation and check that matters are properly investigated and appropriate action has been taken. We also provide feedback to the agency so that they can improve their system for handling reportable allegations.

We monitor the progress of police investigations into complaints about police officers, check that they are conducted properly and in a timely manner, and make sure appropriate action is recommended and taken as a result.

In overseeing complaints against police, we also assess the decisions of police not to investigate complaints. If we decide a complaint should be investigated, we require police to do so. We also check whether a complaint not requiring investigation was otherwise properly dealt with.