Briefings about Part 3A of the Ombudsman Act

Workshop outline:

This workshop is for managers and supervisors, especially those who are responsible for implementing the requirements of Part 3A of the Ombudsman Act 1974.

The workshop covers:

What is the Ombudsman's child protection role?
What are the responsibilities of a 'head of agency'?
What is reportable conduct?
What is a reportable allegation?
Who is an employee?
What is an agency investigation?
What is procedural fairness?
How does the Ombudsman assess an agency's investigation?

Click on the links below for information about other workshops available.

Responding to allegations against employees

Child protection policy development

Risk management

For further information, contact the Child Protection Team on 02 9286 1000.